General Terms and Conditions

1. Scope

These General Terms and Conditions (GTC) apply to the use of the rankion.ai platform (hereinafter referred to as the "Platform" or "Service"), operated by Rankion GmbH, Weidenweg 12, 74321 Bietigheim-Bissingen (hereinafter referred to as the "Provider", "we", or "us"), as well as all associated services.

By registering on rankion.ai and/or using our services, you agree to these terms and conditions. Deviating conditions of the user will not be recognized, unless we expressly agree to their validity in writing.

2. Scope of services

rankion.ai is an AI-powered content platform that provides the following functions:

2.1 Core Features

• AI Content Generation:Creation of texts with Claude Sonnet 4.5 and GPT-4o
• SEO & GEO Scoring:Evaluation and optimization for traditional and AI-based search engines
• AI Humanizer:Removal of AI detection signatures
• Keyword Research:Research with search volume, difficulty and intent analysis
• Image Generation:AI image generation with Flux 1.1 Pro
• Content Optimizer:Optimization of existing content
• Content Audit:Analysis and evaluation of existing content

2.2 Content Intelligence

• Style Profiles:Definition and management of your brand voice
• Knowledge Base:Storage of company-specific information
• Storylines:Planning of interconnected content series
• Goals:Definition of content goals and strategies
• Link Lists:Management of internal and external links

2.3 Content Management

• Projects & Articles:Organization in projects and categories
• Editorial Calendar:Content planning and editorial calendar
• Content Repurposing:Conversion of existing content into new formats
• Content Freshness:Tracking the timeliness of your content
• Internal Linking:Automatic suggestions for internal linking

2.4 Publishing & Export

• WordPress Publishing:Direct publication on WordPress websites
• Shopify Publishing:Direct publication on Shopify stores
• Export:Export as Markdown, PDF, or Word document

2.5 Automation & Enterprise

• Bulk Generation:Mass production of content
• Autopilot:Automated content creation on a schedule
• AI Chat Assistant:Conversational AI for content consulting
• Team Management:Multi-user management with roles and permissions
• Agency Features:Client management and approval workflows

The availability of individual features depends on the subscribed plan. You can find the current overview on ourPricing page.

3. Registration and User Account

3.1 Requirements

Using the platform requires registration. You must be at least 18 years old and have full legal capacity. When registering on behalf of a company, you confirm that you are authorized to represent the company.

3.2 User Obligations

The user is obligated to:

• To provide truthful information when registering
• Treat the login credentials confidentially and do not share them with third parties
• To inform us immediately about any unauthorized use of the account
• Keep contact details up to date
• Only one email address to be used for an account (no disposable emails)

3.3 Email verification

Using the platform requires confirming your email address. Disposable email addresses (throwaway emails) are not allowed and can lead to immediate account suspension.

4. Prices and Payment

4.1 Credit system

rankion.ai uses a Credit-based billing system:

• 1 Credit ≈ €0.053 (Pro plan, €0.040–€0.120 depending on plan) (approx. 5.3 cents on the Pro plan)
• Credits are deducted from your balance as you use them
• The credit consumption varies depending on the function and scope (e.g., text length, image resolution)
• Typical costs: Article generation 5 Credits, keyword research 5 Credits, image generation 5 Credits, page audit (deep) 30 Credits, bulk generation 4 Credits/article
• You can view your current credit balance at any time in your dashboard

4.2 Plans

Current prices and additional credit packages can be found at:rankion.ai/pricing

4.3 Payment Terms

• Monthly subscriptions are due in advance
• Billing is handled through Stripe (credit card, SEPA direct debit)
• Subscriptions renew automatically unless canceled
• Credits do not expire. Unused credits stay on your account and carry over to the following month.
• Additional credit packages do not expire and remain in your account until you use them.
• All prices are subject to the applicable value-added tax

4.4 Free trial

The Starter plan is permanently free of charge. When upgrading to a paid plan, we can offer time-limited trial phases. The conditions will be displayed during the upgrade. After the trial period ends, the subscription will automatically switch to the paid plan unless it was canceled beforehand.

5. Rights of Use and Intellectual Property

5.1 Your content

You retain all rights to the content you generate or upload with rankion.ai. By generating content, you receive a worldwide, perpetual, non-exclusive, commercial license to use this content.

Important:You are responsible for the legal review and use of AI-generated content. We recommend manual review before publication.

5.2 Our Rights

rankion.ai, the platform software, the design, and all associated brands remain the sole property of Rankion GmbH. You only receive a non-transferable, revocable right of use for the duration of your membership.

5.3 Use of data for improvement purposes

We reserve the right to use anonymized and aggregated usage data (not your content) to improve our services. Your actual texts and content will never be used for training AI models or for other purposes outside of your use.

6. Prohibited Use

The following uses are prohibited:

• Creation of illegal, defamatory, insulting, or discriminatory content
• Generation of content that infringes on copyrights or other third-party rights
• Spam, phishing or other fraudulent activities
• Reverse engineering, decompiling or disassembling the software
• Automated scraping or excessive API usage without permission
• Resale of generated credits or account sharing
• Circumvention of technical protection measures
• Creating content on illegal topics (drugs, weapons, child abuse, etc.)

In case of violations, we reserve the right to immediately block the account and take legal action.

7. Availability and technical requirements

7.1 Availability

We strive for an availability of 99.5% per month (excluding planned maintenance windows). Exceptions are:

• Force majeure (natural disasters, strikes, etc.)
• Failures of third-party providers (AI APIs, payment providers, hosting)
• Planned maintenance work (will be announced)
• DDoS attacks and other cyber attacks

7.2 Technical requirements

For using the platform, you need:

• A modern browser (Chrome, Firefox, Safari, Edge - latest version)
• Stable internet connection (min. 2 Mbit/s recommended)
• JavaScript enabled
• Cookies enabled (for session management)

8. Limitation of Liability

8.1 Liability for content

rankion.ai is not liable for:

• Quality and accuracy of AI-generated content:The generated texts are suggestions and must be reviewed by you
• Facts and sources:Despite fact-checking, errors may occur
• Copyright infringements:You are responsible for the legal review
• Plagiarism:Despite plagiarism check, no 100% guarantee can be given
• SEO/GEO Success:Rankings in search engines cannot be guaranteed
• AI Detection:We do not guarantee that AI Humanization bypasses all detection tools

8.2 Technical Liability

We are not liable for:

• Data loss (regular backups are recommended)
• Failures of third-party APIs (Anthropic, OpenAI, Stripe, etc.)
• Compatibility issues with WordPress/Shopify installations
• Disruptions by third parties (hacker attacks on your systems)

8.3 General liability limits

Liability is limited to:

• Intentional and gross negligence:Unlimited liability
• Personal injuries:Unlimited liability
• Slight negligence:Liability only in case of breach of essential contractual obligations, limited to foreseeable damages
• Maximum amount:In case of minor negligence, up to the amount of fees paid in the last 12 months

9. Termination

9.1 Termination by the user

You can cancel your subscription at any time at the end of the month:

• Termination directly in the dashboard under "Settings → Subscription"
• Termination by email to:support@rankion.ai
• Notice period: Until the last day of the billing period
• Fees already paid will not be refunded on a pro-rata basis
• Your account remains active until the end of the paid period

9.2 Termination by the provider

We can terminate the contract:

• Ordinary:With 30 days' notice to the end of the month
• Extraordinary (without notice):In case of serious violations of these Terms of Service, especially illegal activities, payment default or misuse of the platform

9.3 Account Deletion

Upon account deletion:

• All your data will be deleted within 30 days (except legally required retention)
• You can export your content beforehand
• Unused credits expire without compensation
• If a restoration is not possible

10. Changes to the Terms of Service and Prices

10.1 Changes to the Terms of Service

We reserve the right to adjust these terms and conditions. For significant changes, we will inform you at least 30 days in advance by email. If you do not object within 30 days, the new terms and conditions will be deemed accepted. In the event of an objection, you have a special right of termination.

10.2 Price changes

Price changes will be announced at least 60 days in advance and will apply to the next renewal period. Existing customers will receive a protection of 6 months against price increases.

11. Final Provisions

11.1 Applicable law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence.

11.2 Place of jurisdiction

The place of jurisdiction for disputes with merchants, legal entities under public law, or special funds under public law is Besigheim. For consumers, the statutory places of jurisdiction apply.

11.3 Severability Clause

Should individual provisions of these Terms and Conditions be or become ineffective, the effectiveness of the remaining provisions shall not be affected. The ineffective provision will be replaced by an effective one that comes closest to the economic purpose of the ineffective provision.

11.4 Language Version

These Terms are concluded in German. Translations into other languages are for reference only; in case of discrepancies or questions of interpretation, the German version shall prevail.

Status of these Terms and Conditions: 17.09.2026
Version: 2.1
Contact:Rankion GmbH, Weidenweg 12, 74321 Bietigheim-Bissingen,info@rankion.ai